Elegance, transparency, and trust—our commitment to you.
Last updated: November 2025

🧭 1. Overview

Welcome to PawFond, a StarHold Global Inc. brand.
By accessing our website or purchasing our products, you (“the Customer”) agree to the terms set out in this Terms of Service (“Agreement”).

Please read this Agreement carefully.
If you do not agree, you may discontinue use of our website and services.

🛒 2. Online Store Terms

• You must be the age of majority in your jurisdiction to make a purchase.

• You may not use our products or website for unlawful, unauthorized, or harmful purposes.

• Misuse of the website, including attempts to disrupt security or functionality, is strictly prohibited.

We reserve the right to refuse service to anyone for conduct that violates these Terms.

🧾 3. General Conditions

We may, at any time, modify or discontinue any part of the Service without notice.

You acknowledge that:

• non–credit card data may be transmitted unencrypted across networks;

• credit card information is always encrypted during transfer over secure networks.

📦 4. Products, Pricing & Availability

At PawFond, we strive to ensure accuracy in all product details.
However, we do not guarantee that product descriptions, pricing, or availability will be error-free.

We reserve the right to:

• modify product details,

• adjust pricing,

• discontinue items,

• limit quantities available.

All changes become effective immediately upon posting.

🧮 5. Orders, Billing & Account Information

You agree to provide accurate, complete, and current information for all purchases.

We may:

• limit or cancel orders based on availability,

• restrict purchases per household or per account,

• contact you if additional information is required.

You are responsible for maintaining the confidentiality and security of your account.

🤝 6. Third-Party Services

Our store is hosted by Shopify Inc., and we may rely on third-party service providers for:

• payment processing (e.g., Shopify Payments, PayPal)

• shipping and fulfillment (e.g., Amazon MCF, USPS, UPS)

• marketing or analytics tools

Each third party has independent terms and privacy practices.
PawFond is not responsible for issues arising from third-party systems.

🚚 7. Shipping, Returns & Refunds

All purchases are subject to our separate Shipping Policy and Return & Refund Policy, located in the footer of our website.

Placing an order indicates acceptance of those policies.

📘 8. Accuracy, Completeness & Timeliness of Information

Content on our website is provided for general information only.
We may update information at any time without obligation to notify you.

We do not guarantee the accuracy or completeness of information unless required by law.

🚫 9. Prohibited Conduct

You may not use the site or services for activities including, but not limited to:

• ❌ unlawful or fraudulent purposes

• ❌ infringing intellectual property

• ❌ transmitting harmful code or malware

• ❌ scraping, data mining, or unauthorized data collection

• ❌ interfering with website security

• ❌ submitting false, misleading, or defamatory information

• ❌ abusing, harassing, or harming staff, customers, or partners

Violation may result in termination of access.

🔒 10. Intellectual Property

All content on this website—including branding, text, images, graphics, product information, and layout—is the exclusive property of StarHold Global Inc. or its licensors.

Unauthorized reproduction or distribution is strictly prohibited.

📉 11. Disclaimer of Warranties

Our website and products are provided “as is” and “as available.”

We do not guarantee that:

• the Service will be uninterrupted, secure, or error-free;

• the results obtained from using our products will meet specific expectations;

• all information is always accurate or up to date.

Use of the website and products is at your sole risk.

⚖️ 12. Limitation of Liability

To the fullest extent permitted by law, PawFond and StarHold Global Inc. are not liable for any:

• indirect, incidental, punitive, or consequential damages,

• lost profits, revenue, or data,

• delays or failures caused by events beyond our control.

Where liability cannot be excluded, it is limited to the maximum extent permitted by applicable law.

🛡️ 13. Indemnification

You agree to indemnify, defend, and hold harmless PawFond, StarHold Global Inc., and our partners, officers, employees, and agents from claims arising from:

• your breach of these Terms,

• your violation of any law or rights of a third party,

• misuse of the site or products.

🪞 14. Severability

If any part of this Agreement is deemed unlawful or unenforceable, the remaining provisions will remain valid and enforceable.

🔚 15. Termination

These Terms remain in effect unless terminated by either party.
We may suspend or terminate access immediately if you breach any part of this Agreement.

📍 16. Governing Law

This Agreement is governed by the laws of the Province of Alberta, Canada, and applicable federal laws of Canada.

Any disputes shall be resolved in Alberta courts unless otherwise required by law.

📝 17. Changes to Terms

We may update this Agreement at any time.
Revisions will be posted here with the updated date. Continued use of the site constitutes acceptance of all changes.

📨 18. Contact Information

For questions regarding these Terms, please contact:

📧 hello@mypawfond.com
🏢 StarHold Global Inc., Calgary, Alberta, Canada